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Customer Testimonials

Read the great things people are saying about Bell Tower Florist!

Grace.  Thanks for your help and floral display.  Everything about Bel Tower is exceptional and I look forward to using you again.  You put other shops to shame.  D.C.

I spoke to Bell Tower about 3 months ago to send flowers to out of state. It worked out great. I called last week to order flowers for local order and I was thrilled with the service and even more thrilled with the just stunning flowers that were sent to my friend. I picked an arrangement online and it looked better in person. They added butterflies and ribbon and it was just so pretty compared to all the other flowers I normally see. I have found a new local business to go to and I love it. I also love all the gifty items inside the shop. I bought a great gift for my sister inside the shop. A great find!

I have never ordered flowers before so I had to turn to the internet to locate a local florist. I chose the one that said Best in OC and was still worried about it. Well there was no reason to be worried. The flowers that Bell Tower sent to my wife were just the most beautiful flowers I have ever seen in my life. I was compelled to write a review and share my experience because it was such a good experience. I spoke with the owner, Grace who helped me decide what to send and it was just perfect and she was so helpful and friendly. I will pass this place along to everyone I know who needs to order flowers.

I read all the reviews before I ordered flowers. I did not think that the flowers would live up to the reviews. I was wrong. They were remarkable. I ordered flowers for a dear friend and they lasted 2 weeks and they was just amazing. Bell Tower florists is a one of a kind of florists. The creativeness is just so cool. I let them create something of their choice and it was just so neat. There were butterflies, a bird nest and bird, ribbons throughout and branches and it was just so cool. i loved it and wish someone would send me flowers from bell tower florists.

I am not a reviewer. But.....I read all the reviews before I bought flowers for a very special person for a very special occasion because I did not want to have a problem. (In the past I ordered online and she received flowers in a box, with a vase on the side and I was humiliated and totally embarrassed!!) So I was very skeptical that things were going to go better so the reviews were super critical. Well, this time they helped me to find the best possible flowers shop in Orange County. I ordered roses and lilies and other stuff and it was just so pretty. It was more than pretty, it was actually incredible! My girl friend absolutely loved them and she made everyone jealous in the office by how pretty her flowers were. I know Bell Tower got lots of other business because all the men in the office were riting down the name and number to use them. I just really am happy to have found them and I have to say these reviews helped and that is why I am doing this! I am a believer in reviews now!! so, Bell Tower Florist has my perfect review!!

Bell Tower Florist has erased all the bad memories I have of ordering flowers in the passed. I spoke to the owner, Gail I think, and she helped me so much. I did not know what I wanted to sent and she was super patient and took time with me to pick what I wanted. I saw the flowers when they got to my sisters house and they were the MOST beautiful flowers I have ever seen. I ordered them over a week ago and was shocked on Halloween when I went to her house and they looked totally fresh. I recommend Bell Tower florist always now for friends and family.

I needed an arrangement sent to my wife for our wedding anniversary. Called Bell Tower - and they handled it from there. The floral arrangement arrived, and completely exceeded my expectations. Generous use of unique flowers, foliage, ribbons and branches combined with an artistic design. The arrangement stayed fresh for 2 weeks, and we received several compliments from friends and family. Clearly, Grace and her staff are experts at their business, and are seeking long term repeat customers. This is evidenced by their artistic arrangements, and customer service.

I found Bell Tower Florist on the internet and took a chance. WOW!!! What a great find. I spoke with Grace, the owner, and she made me feel so comfortable and relaxed about my purchase. I knew that she understood what I wanted to send and she nailed it. Her designers are so great and the customer service is outstanding! I cannot be more grateful to have found this great flower shop in Orange County. They truly are The Best Florist in Orange County....I get it!!

I looked at the reviews online to find a local florist and took a chance on Bell Tower Florist because of the positive reviews. I was just elated with the flowers that were delivered to my friend. I called to check on the order several times and bugged the owner (Grace) so many times and she was totally patient with me and never got mad that I was calling. It was my first time ordering flowers and what a great place to call for my first time. She made it so easy on me and walked me thru it and sent exactly what I was thinking in my mind. Best in OC for sure....I will vote for them next year....thanks for a great experience.

I called and spoke to the owner, (Grace) and was asking about some arrangements for an event that we were having. She spent almost 30 minutes on the phone with me deciding what to send and sending me sample pictures. The flower bowls were just lovely and I am sure they were more expensive then what she charged us. thanks for the terrific customer service and thanks for the just lovely lovely flowers....lvoed the butterflies also.

I received flowers from Bell Tower Florist about a year ago, and now, I am a dedicated customer of theirs. The flowers I received were just absolutely amazing and I was so impressed with every thing down to the smallest details. I have sent flowers about 6 or 7 times since then, and EVERY time I receive a call saying how beautiful they are....they really are just special! The customer service is outstanding, and I love the delivery confirmations. For a busy person it is nice to not have to call and check up on the status. Way to go gals. :)

Hi there - a very late but sincere Thank You for the beautiful arrangements you did 3 weeks ago for my brother's (Mark) memorial service. The arrangement with his fishing pole was beyond anything I could imagine. The added In & Out 'touch' to the Nascar arrangement was very special and a total surprise. I just happen to mention that you've covered all his favorites with the Nascar and fishing theme and his only other 'favorite' was In & Out burgers. How special that you picked up on that. His death was so devastating this made the service bearable. Everyone said that it was like having him there with us and that was comforting. On behalf of our entire family, many, many thanks again.

This place is awesome. Grace (owner) obviously understands great customer service. Very informative, helpful, friendly, and her product is very nice. I've ordered with her for my son's formals and she's the best!

The arrangement for our daughter's Bat Mitzvah was just perfect! All I had to do was tell Grace what our 13-year-old daughter wanted, and she went above and beyond to make everything just right. We wanted greenery instead of flowers, and Grace said it was no problem! She even added extra creative touches like ribbons and butterflies to make it personal and unique. We are still enjoying this arrangement in our home and hoping we can keep it around for a long time as a beautiful memory of our special day! We will keep coming back to Bell Tower!

Grace and her team deliver artistic and creative arrangements time & time again! Their talents are displayed in every design...every piece a work of art! Grace is amazingly talented and full of heart!!!

Hands down the best flowers in South Orange County! I have been ordering my flowers for years from Bell Tower and they never disappoint!!!!

This place is great and i cant how anyone would have anything but great things to say about them.  I called them for a flower emergency late one friday afternoon about a month ago and they were able to help me and get one of the most beautiful rose arrnagements i have seen, and i know flowers, delivered to my wife that same afternoon.  wonderful experience and they have my business from now on.

Loved speaking with the friendly person who answers the phone. She was experienced, professional, easy to work with and was very patient. I don't order them much but I was in trouble...and it worked. The owner guaranteed me that the flowers would do the trick or she would give me another arrangement at no cost. I could have lied and said it didn't work, but my friend LOVED them, I mean absolutely LOVED them so much there was no way I could or would lie about the experience. I found my new florist and will be sending corporate gifts our through this wonderful local flower shop!!! What a nice surprise!!

This flower shop is just amazing! From the customer service to the outstanding designed flowers it is just a fantastic place. Buying flowers for my girlfriend was actually fun and I knew I would get what I wanted and it would be perfect...and it was! I will continue to use Bell Tower Florist for all future flower purchases. I even found my self recommending them to a group of people I was out to lunch with. Somehow the discussion was about florists and if anyone knew of a good one, because someone needed to order flowers for a funeral, and I actually spoke up and said, you have to try this place, it is amazing. The owner answers the phone and will walk you thru the process and you will feel totally happy and comforted that it will be handled. I could bot believe I was going on and on about a flower shop to a bunch of work colleagues. I figured if I was compelled to talk about the flowers and the shop to friends then I should write a review so other people can find this great place! Grace, thanks for you help, your advice, your professionalism, your patience and especially your extra special customer service and follow up. I am totally impressed! I have been converted to a real flower shop purchaser instead of Conroy's junk or the grocery stores. I know the difference and more importantly, I understand the difference!!! Thanks for everything. You made her weekend and I look forward to doing business with you for many years.

I found this shop online. Sometimes it scares to me to that with certain kinds of business because you never know what you are going to get. Well, from the first second of the phone call to the last second of the call it was the single best experience I have ever had ordering something from a vendor that I found online! The lady I spoke with was the owner, she actually identified herself as the owner and said her name (Grace). That is SO rare these days! I had no idea what I wanted to send and she spent almost 10 minutes giving me ideas and walking me through pics on her website. I could not believe it. It was amazing. Then, I went to the hospital later in the day and was just stoked at what she sent. It looked exactly like we discussed, well, actually better. I send flowers quite often, and I have never been so lucky to send something so beautiful. I loved it, my friend loved it, the nurses loved it, and even the doctor commented on it while I was there. I just can't believe that flowers can be so pretty. I will never use another florist ever again. I am thrilled to have found this place...the slogan is Call Bell Tower for a better flower.....it is really true! Buy flowers here!

I can't say enough nice things about this shop. Thank you so much for all of the extra care that you put in to making sure what is ordered is appropriate and beautiful. It gives me extra piece of mind when ordering something for someone when I am so far away. If you are looking for a business that still goes the extra mile, the look no further than Bell Tower Florist!

wow!!!! I never knew flowers could look like what they created for my sister. I was compelled to write a review because it was just amazing! I really was impressed that I spoke directly to the owner...she answers the phone and helps customers. That says service is important to her and I like dealing with small businesses like that!! Bell Tower Florist is a great find!!!

I found this shop online and ordered flowers for a dear friend. They were just beautiful and the service was great. I went into the shop just to check it out and it was super cute. They have great gifts and fabulous antique furniture as decorations. I just loved the store, too!!!

Ordering flowers in the past has always been a hassle. I found Bell Tower online and read the reviews and wondered if the service was really that good....it was!!! I called and was surprised to speak with the owner. (She identified herself at the beginning of the call and again at the end with her name!) She walked me through the process and it was super easy. The flowers that were sent were just spectacular. They lasted longer than anything I have ever sent and my mom loved them. She is now a customer of the flower shop herself. This was a great experience and I am glad that I read the reviews and found Bell Tower Florist.

I was looking for a florist in the Orange area to send flowers to my grandson's girlfriend for her birthday. I checked Google and saw the high recommendation given to Bell Tower Florist. They did not disappoint. I ordered on line.and found their site to be very easy to use. After I sent in my order I realized I had used the recipient's address as my billing address. I called by phone. Grace took care of my error in a very polite and efficient manner. The flowers were beautiful as was my overall experience. I would definitely use them again.

Bell Tower Florists were so easy to work with, so accommodating and professional. We had not one worry about having beautiful flowers for our wedding. They were there right on time and did their job wonderfully. I would highly recommend them for any event or occasion.

The floral delivery was fantastic! They knew exactly which nursing home to deliver to...AND, the sunflowers and rest of bouquet was bigger and better than any other bouquet in the room. Thank you so much to Bell Tower Florist & Gifts for making me look good. Next floral delivery, YOU get my business!

Bell Tower Florists did a great job and were very accommodating. I had a difficult address for a delivery and they were very helpful on the phone to make sure the flowers got to the right place at the right time. My recipient was thrilled, said they were just beautiful, and even sent me a picture of the arrangement ~ they looked just as they did on the website. Sometimes you never know what will actually get sent out, as opposed to what the order photo looks like, so that was nice. The prices were reasonable and competitive, and the added care with the customer service bumped it from a four to a five star review. I would use this business again, or recommend to a friend.

ordering flowers has always been a problem. I have always been disappointed in what was sent. UNTIL I CAME ACROSS BELL TOWER FLORIST!! Bell Tower Florist provided the most incredible flowers I have ever seen. My mother and sister loved them so much and even took pictures of them and posted them on facebook so everyone could see them. So not only were the flowers the best ever from bell tower florist, but the service that i received was just as good. i spoke to the owner who took my order and then received an email delivery confirmation once my mom got the flowers. i mean it could not have been a better experience. bell tower florist has won me over as a customer for life. bell tower florist has great customer service and quality flowers

I have never had such a great experience at a flower shop. The gals were honest, helpful and nice. The arrangement that was sent was magnificent and now I will ONLY use Bell Tower Florist. They have my business forever!!

I found Bell Tower Florist online and made a purchase based on the terrific reviews. I can see why they were so incredible. I needed some flowers for a funeral and the owner, Grace, helped me to make the right choice. When I got to the service they were the prettiest flowers there. I thought the best thing I could do would be to post a nice review.....so, here it is.

I ordered flowers for the first time at Bell Tower after finding them on the internet. I was blown away by the customer service. The lady that answered the phone was so friendly and helpful and sent just the MOST beautiful flowers I have ever seen in my life! I am a customer for life!! Thanks for taking such personal care of me and my order and I just LOVE the delivery confirmations. Very professional and efficient!!

The owner is wonderful and took the time to answer all of my questions. The arrangement itself was incredible and unique. Amazing Work!

I have ordered Mother's Day arrangements for my best friend's mom from Bell Tower Florist on several occasions. I have received back a call from her on all those occasions that the arrangement or the setting was beautiful and she loved it. I have a lot of confidence in their work.

Bell Tower Florist did all the flowers for my wedding and did a fabulous job. All the flowers were gorgeous and they are very wonderful to work with!

I recently received an arrangement from Bell Tower Florist and I must say it was the most exquisite arrangement I have ever received. I was recovering from surgery at the time so I wasn’t feeling my best. When the arrangement arrived at the door I was completely amazed of the beauty of the several different types of flowers and the design of the arrangement. It consisted of many flower types all fresh and full of fragrance. There were sprays of twigs and beautiful ribbon and butterflies throughout the arrangement. I felt like I was in a spring garden. It defiantly made me smile and cheered me up! I had received many arrangements during my recovery time but this one was by far was the finest and most exquisite I have ever received. Bell Tower Florist is now in my IPhone as well as my husbands. I will only use Bell Tower Florist for any of my floral needs. Their customer service is outstanding and Grace is a joy to work with. Thank you so much for making my day! A very happy customer!

I had flowers delivered to my fiancée for her birthday today by your store, and must say that I am very pleased. The flowers were delivered early in the day and the arrangement was excellent. My fiancée was very happy and I will use you guys for my future needs, as well as; giving you my highest recommendations to others. Outstanding service from my online ordering all the way to the delivery. That's what good looks like! 

Thank you very much, 

Ronald R.

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Bell Tower Florist & Gifts
24601 Raymond Way, Suite 3 Lake Forest CA 92630
+1 (949) 768-6788